IND-SPIRE.com

The following general shipping policy is applicable to all items sold on IND-SPIRE.com.

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All orders are processed upon receipt. Please allow 1-2 business days for processing. Processing and shipping time estimates do not account for holidays or non - business days. Shipping costs may increase depending on weight, volume, postal code, and shipping method. The shipping method may be selected at checkout. Packages will be shipped in the order they are received. Remote areas may require additional time for delivery.       

   

Standard Shipping rates will vary from Rs 20 to Rs 100, based on package weight and distance. Rates will be shown during the checkout process prior to payment. Please allow 1-2 business days for processing and 7 - 14 business days for delivery(based on distance). All orders received after 02:00 PM IST will be processed the next business day. 

                                                                                                                                                                

We ship only within India

The following general returns policy is applicable to all items sold on IND-SPIRE.com.

1. In general, an item may be eligible for return within 7 business days if it fulfills one or more of the following conditions:

   • Was delivered in a physically damaged condition

   • Has missing parts or accessories

   • Is different from what was ordered

   • Is different from its description on the product detail page on SoulIndus.com

   Food products and products marked as "non-returnable" on the product detail page cannot be returned.                                                                                

2. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.                                                                                                                                                                         

3. In some cases, items may not be eligible for return, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.                                                                                                                                                                                                                  

4. When you return an item, refunds are issued to the payment method used at the time of purchase.                                                                                   

5. All refunds will be initiated the next working day. Credit card payments will be refunded to the respective credit card and it takes around 7-14 working days for processing depending on the banks.